FAQ

General FAQ

A proxy server is an intermediary server which comes between you and the website you want to access. While using a proxy server, the internet traffic you initiated will pass through the proxy server an then to the destination website. The destination website will return the results back to you through the proxy server. Why should use it in the first place if it only acts as an intermediator? A proxy server provide different levels of security, functions and privacy depending on what you need. Proxies can be used for a wide variety of use cases which include anonymous browsing, social media, scraping, etc.

You can use our proxies through a software that allows proxy usage or in your browser. See here how to use our proxies with Mozilla Firefox or Chrome.

We offer US Proxies only. 

Yes, you can manually choose the US state before making a purchase and the proxies will rotate around that state.

We offer private and quality HTTPs and SOCKS protocols. You can change between the protocols after you purchase but only once.

Our proxies rotate automatically every 30 mins. We do not provide static proxies.

4G : AT&T, T-Mobile, Verizon

Residential: Spectrum, Comcast and CentruryLink

Configuration FAQ

Highest quality, clean proxies for sensitive applications like Social Media, Youtube, survey sites etc. There is no restriction on our social proxies, you can use them on any website you prefer.
 

Below you can find indications on how to use our proxies on different OS, browsers and on other software.

You need help to set up proxies on your browser? We have made some small tutorials in order to set up proxies for the most popular browsers:

                                                                             

Choose your OS and check out these guides we have made for you:

                                                                                

  • Sneaker boots

  • Social Media tools

  • Scrapers

  • SEO tools

Usage FAQ

Our proxies provide high anonymity, with encrypted traffic, mobile fingerprint and no logs

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You can read the complete tutorial on how to order proxies from us by clicking here.

Billing FAQ

We accept credit card (Visa/MasterCard), PayPal and BTC.

 

You can always change you current plan by opening a ticket. The changes will be applied starting your next billing cycle.

Please send an email to [email protected] or open a ticket here and we will help you as soon as possible.

More details on our refund policy here: https://hydraproxy.com/refund-policy/